I answer to the

Frequently Asked Questions

What are the timeframes?

Some jewels are ready to be shipped, and will be shipped in 2/3 business days.

Most of my jewelry, however, isn't immediately available. To avoid waste, I tend to create only upon purchase, and in that case, lead times vary.

For classic botanical jewelry , it takes 3 to 7 days to create. For jewelry created from scratch with the lost-wax technique, it takes about a month.

Do you ship outside of Italy?

Yes, I ship throughout Europe, and soon (I hope) worldwide.

How can I figure out the correct ring size?

If you're not sure of your size, follow my ring size guide and use the chart!

Can you make a jewel with my flowers?

Absolutely! You can find more information about customizations here ! And you can contact me here :)

I can't find what I want, can you create something from scratch?

Of course! I can create anything, within my capabilities! Contact me and let's talk!

Can you make a piece of jewelry using my dog/cat's hair?

Yes, of course! Contact me here!

What do you recommend between 925 silver and bronze?

They're both durable and resistant materials, each with its own unique characteristics! You'll find all the information you need to help you choose on this dedicated page .

Can I make a return?

Custom jewelry cannot be returned as it is created from scratch just for you!

For jewelry you purchase from the site , you can request a return within 14 days of receipt.

The jewel must be in perfect condition and must not have been used.

Since we are a small business, shipping costs are the responsibility of the customer and I will deduct the cost of shipping the order and the percentage of the payment commissions from the return total.

I hope you can understand 😊❤️